Contact Us

We have operators standing by during business hours to help you. You can call our main line below, or see our locations page for site-specific phone numbers.  

Call: (530) 246-5710 or TTY: (530) 646-3889

or submit a comment bellow

After Hours Nurse and Clinician Access

Need medical advice? Sick, injured or have a question that can't wait? Call the SCHC Nurse Advice Line on evenings, weekends, and holidays: (530) 246-5710. Emergency? Call 911.

Submit a Comment

We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. Your responses will help us improve  
our services.

If you would like a call back, please leave your name and phone number:

All responses will be kept confidential. Thank you for your comments!

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Concerns

A patient may contact the Center Manager of any site or Administration to voice concerns.

Call: (530) 246-5710 or TTY: (530) 646-3889 

Additionally, Partnership Health Plan members may contact member services to escalate concerns by calling (707) 863-4120 or (800) 863-4155.

If you have concerns regarding care you or a loved one has received, you can submit a grievance below.

Submit a Grievance

Compliance Line

If you are an employee with a compliance issue, you may access the following website to make a report: Compliance Line